How To Fix Ps 4 Not Turned Off Properly. If this seems to be the case, contact Sony about a warranty claim. (Sony's support page can be found at the bottom of troubleshooting, under faulty hardware section) Unplug the power cable. Turn the console off by holding the power button even if the console seems to be off already.
I KNOW for a fact I turned it off, and I don't ever turn it off into rest mode either. Plug the cable back in and press the power button on the front of your device to try restarting it. Right-click the USB drive, and press the option "Format.".
OneDrive is likely already present in your system tray as a cloud icon.
There have been a small percentage of consoles that have reported faulty HDMI ports.
Rather annoying to say the least. Then confirm the data you want to back up and select Back Up. Right-click the USB drive, and press the option "Format.".